Unwanted gift exchange service

Product detailed description

Goods bought at the released.cz e-shop between 5 November 2026 and 24 December 2026 can be returned in exchange for a gift voucher until 8 January 2027. Just add this service to your order in the cart.

The service covers all goods in the order. It is non-refundable and non-transferable and cannot be added to an order afterwards. Orders without this service have the standard 14-day return period from the day of delivery. Your statutory right to withdraw from the contract within 14 days of receiving the goods remains unchanged.

What you get

When you return the goods, you receive a gift voucher worth the price of the goods originally purchased. The voucher value does not include the price of this service or shipping. The voucher is valid for 1 year from receipt. It cannot be split into smaller amounts or exchanged for cash.

Drop off the parcel with the returned goods at a Packeta pick-up point no later than 8 January 2027. The goods must be unworn, in their original undamaged packaging and free of any damage.

The full terms are available on the Unwanted gift exchange page.